Product : The Sims 4
Platform : Xbox Series S
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.55
What expansions, game packs, and stuff packs do you have installed? All except kits, Batuu and My Wedding Stories.
Steps: How can we find the bug ourselves? Play a household for a few minutes.Try using CAS or placing a lot from the library, anything.
What happens when the bug occurs? The game crashes and exits out to my dashboard with no error and for seemingly no reason, no matter what I do in the game.It happens after about 3 minutes of playing the game.Then, when I try to re-open the game, it sits on the open screen for about 1-2 minutes before Xbox says, “The Sims 4 took to long to start.”, before it forces me to close it.It then stays stuck in a loop of sitting on the menu screen, taking too long to start, and forcing me to close for up to 10 times before it finally starts up the actual game.So not only does it crash after only a few minutes of play, I cannot re-open it again afterwards without having to try over and over and over again.
What do you expect to see? The game should be playable and should not crash constantly.When I click on the game to open it, it should open.
Have you installed any customization with the game, e.g.Custom Content or Mods? On console – never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made.
1.55
Product : The Sims 4
Platform : Xbox Series S
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.55
What expansions, game packs, and stuff packs do you have installed? All except kits, Batuu and My Wedding Stories.
Steps: How can we find the bug ourselves? Play a household for a few minutes.Try using CAS or placing a lot from the library, anything.
What happens when the bug occurs? The game crashes and exits out to my dashboard with no error and for seemingly no reason, no matter what I do in the game.It happens after about 3 minutes of playing the game.Then, when I try to re-open the game, it sits on the open screen for about 1-2 minutes before Xbox says, “The Sims 4 took to long to start.”, before it forces me to close it.It then stays stuck in a loop of sitting on the menu screen, taking too long to start, and forcing me to close for up to 10 times before it finally starts up the actual game.So not only does it crash after only a few minutes of play, I cannot re-open it again afterwards without having to try over and over and over again.
What do you expect to see? The game should be playable and should not crash constantly.When I click on the game to open it, it should open.
Have you installed any customization with the game, e.g.Custom Content or Mods? On console – never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made.
1.55
Product : The Sims 4
Platform : Xbox Series S
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.55
What expansions, game packs, and stuff packs do you have installed? All except kits, Batuu and My Wedding Stories.
Steps: How can we find the bug ourselves? Play a household for a few minutes.Try using CAS or placing a lot from the library, anything.
What happens when the bug occurs? The game crashes and exits out to my dashboard with no error and for seemingly no reason, no matter what I do in the game.It happens after about 3 minutes of playing the game.Then, when I try to re-open the game, it sits on the open screen for about 1-2 minutes before Xbox says, “The Sims 4 took to long to start.”, before it forces me to close it.It then stays stuck in a loop of sitting on the menu screen, taking too long to start, and forcing me to close for up to 10 times before it finally starts up the actual game.So not only does it crash after only a few minutes of play, I cannot re-open it again afterwards without having to try over and over and over again.
What do you expect to see? The game should be playable and should not crash constantly.When I click on the game to open it, it should open.
Have you installed any customization with the game, e.g.Custom Content or Mods? On console – never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made.
1.55
I’ve already power cycled my console twice.I’ve cleared my reserved space several times over as well, before and after power cycling.I’ve played different households and different lots, it doesn’t help.It crashes at random times.
The game saves fine, no errors ever pop up.None of my other games on this console, which is pretty new, have an issue with opening whether it’s after crashing or not..
