Connected to progress

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imageOver the past two decades, Pakistan has experienced significant progress in the field of technology, driven by a mix of government initiatives, private sector investment and the enthusiasm of a young and dynamic population.

The digital transformation taking place in the country is reshaping the economy, improving governance and creating opportunities for millions of people.Although challenges remain, the overall picture shows a steady movement towards innovation and modernisation that is influencing almost every sector of life.

One of the most significant developments has been the rapid expansion of internet access across the country.Only a few years ago, internet availability was limited and costly, mostly confined to urban centres.Today, thanks to improved infrastructure, affordable mobile data packages and increased smartphone ownership, millions of Pakistanis are connected to the internet.According to estimates, over 130 million people now have broadband access, a number that continues to grow as mobile networks expand into rural and remote areas.This connectivity is not only allowing people to communicate and share information more easily but also enabling them to participate in the digital economy through e-commerce, freelancing, and online education.

The growth of the information technology sector has been one of the most promising signs of Pakistan’s technological advancement.The country has developed a strong base of skilled IT professionals who provide services to global clients, from software development to digital marketing.

Freelance platforms have opened new doors for Pakistani youth, allowing them to work for international companies without leaving their hometowns.

This has had a positive impact on income levels and has also enhanced Pakistan’s reputation as a reliable destination for outsourcing and remote work.The government has supported this trend by creating special technology zones, offering tax incentives and promoting digital skills training programmes.

SAP, a global leader in enterprise software, has played a major role in helping Pakistani businesses modernise their operations and embrace digital transformation.By implementing SAP solutions, organisations in sectors such as energy, manufacturing, and retail have streamlined their processes, improved data-driven decision-making, and enhanced efficiency.These systems allow the companies to integrate various business functions, from finance and supply chain to human resources and customer relationship management, into a unified platform, enabling real-time insights and operational agility.

Another area that has seen rapid change is financial technology, commonly known as fintech.Traditional banking systems in Pakistan had long struggled to reach a large part of the population, leaving millions without access to basic financial services.Now, mobile banking and digital wallets have bridged that gap.

Easypaisa, Pakistan’s pioneering mobile wallet and branchless banking service, has revolutionised financial inclusion by providing millions of unbanked and underbanked individuals with access to basic financial services.

The role of easypaisa in promoting cashless transactions aligns closely with the country’s broader digitalisation goals, empowering individuals and small businesses alike to participate more actively in the formal economy.This has been particularly transformative in the rural areas, where banks are scarce but mobile phones are common.Digital payments have also gained popularity in retail and business transactions, making commerce more efficient and transparent.

Technology is also reshaping Pakistan’s education system.Online learning platforms, digital classrooms, and video conferencing tools have become more common, especially after the Covid-19 pandemic forced schools and universities to adopt remote learning methods.

Students in far-flung areas can now attend virtual lectures from professors in major cities, while free resources such as online courses, YouTube tutorials and e-libraries are making quality education more accessible.Educational technology companies have emerged to create interactive learning solutions tailored to the local needs, often in both English and regional languages.

In healthcare, technological progress has brought new ways of delivering medical services.Telemedicine platforms now allow patients to consult doctors without having to travel long distances, saving time and money.Mobile health applications help people monitor their fitness, track medication schedules, and receive reminders for checkups.Digital record-keeping in hospitals improves efficiency and reduces errors.Additionally, advanced diagnostic tools and medical research are becoming more available in major cities, helping in the early detection and treatment of diseases.

The public sector is also slowly embracing digital transformation.

The government has introduced e-governance initiatives aimed at reducing bureaucracy, increasing transparency and improving service delivery.Online portals now allow citizens to apply for identity cards, pay taxes, register businesses and access legal information without standing in long queues.Some provinces have developed apps to report civic issues, track traffic, and monitor public safety.These efforts are not yet perfect, but they represent a move towards a more accountable and efficient system.

Agriculture, the backbone of Pakistan’s economy, has also started to benefit from technology.

Farmers are using mobile apps to access weather forecasts, market prices, and advice on modern farming techniques.Drones are being tested for crop monitoring, pesticide spraying, and land mapping, which can help improve productivity and reduce costs.

The introduction of solar-powered irrigation systems and smart sensors is making farming more sustainable, especially in water-scarce regions.While large-scale adoption is still limited, pilot projects and private sector initiatives show the potential for significant impact in the future.

The energy sector is witnessing technological changes as well, particularly in renewable energy.

Pakistan has started investing in solar and wind power projects to meet its growing electricity demand and reduce reliance on fossil fuels.Smart grids and advanced metering systems are being introduced to improve efficiency in electricity distribution and reduce losses.Energy management software helps industries monitor and reduce their energy consumption, contributing to cost savings and environmental protection.

Transport and logistics are evolving through the use of modern technologies.Ride-hailing apps have transformed urban mobility, offering convenience and safety for millions of users.

E-commerce companies are using advanced tracking systems to ensure timely deliveries and improve customer satisfaction.Digital mapping services and GPS technology are making navigation easier for both individuals and businesses, while experiments with electric vehicles are showing potential for cleaner and cheaper transport in the future.

Pakistan’s startup ecosystem has also flourished in recent years, attracting record levels of investment.Young entrepreneurs are developing innovative solutions in fields such as health, education, finance and e-commerce.Many of these startups are focused on solving local problems, such as waste management, water purification, and affordable housing, using modern technology.

Incubators, accelerators, and venture capital firms are supporting this growth, creating a more vibrant and competitive business environment.

Cybersecurity has emerged as an important aspect of technological advancement.As more people and organisations move online, the risk of cyber threats has increased.Pakistan is taking steps to build capacity in this area through specialised training programmes, updated legal frameworks and awareness campaigns.Private companies are investing in secure networks, data protection measures, and advanced encryption to safeguard their operations and customers.

Nevertheless, certain challenges persist, despite these positive developments.Internet access, while growing, is still not universal, and the quality of connectivity can vary between urban and rural areas.The cost of devices and data is still a barrier for some segments of the population.Digital literacy levels are uneven, meaning that not everyone can fully benefit from available technologies.Moreover, the pace of regulatory reform sometimes struggles to keep up with the speed of technological change.

Issues such as data privacy, online fraud and misinformation also require consistent attention and effective solutions.

Pakistan’s journey towards a more technology-driven society is well underway.The combination of a youthful population, increasing connectivity, and a growing culture of innovation creates a promising foundation for the future.If the country continues to invest in digital infrastructure, education and research, while also addressing the challenges of accessibility and security, it has the potential to compete more effectively in the global economy.Technology, when used wisely and inclusively, can help Pakistan overcome many of its longstanding development challenges, create new industries and improve the quality of life for its people.

The story of technological advancement is one of resilience and ambition.From small villages using mobile phones to access vital information, to young graduates building globally competitive software, the signs of progress are visible across the country.Each step forward brings new opportunities and a stronger sense of connection with the rest of the world.While there is still a long way to go, the progress made so far shows that with the right mix of vision, investment and inclusive policies, Pakistan can continue to harness technology as a powerful tool for national growth and transformation.

The writer is a seasoned journalist and a communications professional.He can be reached at: [email protected].

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